At Karela Kids LLC, we believe part of providing customer service is respecting your privacy. For this reason, any personal information we collect is used only to fulfill your order. We will not contact you by telephone unless it is necessary to efficiently complete your order. We also may use your information to inform you of special promotions on our merchandise. We will not rent, sell, trade or share the information you provide us with any outside party under any circumstances. We don’t store any credit information. You may be removed from our mailing list by contacting us at SALES@KARELAKIDS.COM.
Shipping & Handling
In Karela Kids LLc we take care of every item that goes out and it takes a little of time to prepare it. Orders to the United States with standard shipping will be delivered within 5 to 8 business days upon payment validation( credit card or Pay Pal) and if the merchandise is in stock; if is not we will let you know and give you an estimated time of shipping. Orders to Puerto Rico and other countries with standard shipping will be delivered within 10 to 15 days after being processed( credit card or PayPal).For expedited shipping will be delivered within 2 to 5 days after being processed ( credit card or PayPal) and merchandise is in stock. Business days are Monday through Friday excluding holidays.
You will receive an email with the tracking and delivery information.
Returns are accepted within 15 days of original purchase.
Please return items in their original condition, un-worn, un-washed with tags intact and with original protective packaging, hangers, plastics, shoe box.
Returns receive after 15 days and returns receive in damage or used condition will not be accepted and credit will not be return.
For refund give us 1 – 2 weeks to appear on your credit card or bank statement.Return shipping is not refundable.
For size exchanges please place a new order for the size desired and enclose a copy of the original sales receipt or confirmation email and mark the item being exchange and send us to our address:
Karela Kids LLC
6065 NW 167th St Unit B-11
Miami, Fl 33015
Final sales item are not refunded.